This privacy policy will explain how we use the personal data we collect from you when you use our website.

Topics:

  • What data do we collect?
  • How do we collect your data?
  • How will we use your data?
  • How do we store your data?
  • Marketing
  • What are your data protection rights?
  • What are cookies?
  • How do we use cookies?
  • Privacy policies of other websites
  • Changes to our privacy policy
  • How to contact us
  • How to contact the appropriate authorities

What data do we collect?

We collect the following data:

  • Personal identification information (Name, email address and phone number)

How do we collect your data?

You directly provide us with most of the data we collect. We collect data and process data when you:

  • Place an order for any of our products or services.
  • Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.
  • Use or view our website via your browser’s cookies.
  • Using our contact form.

We may also receive your data indirectly from the following sources:

  • Facebook.
  • Telephone answering machine.

How will we use your data?

We collect your data so that we can:

  • Process your booking.
  • Email you in response to enquiries.

When we process your booking, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.

How do we store your data?

We securely store your data at the Lincoln Jazz Cafe should we need to contact you regarding your booking, this information is only handled by those trained in GDPR.

We will only keep your contact details until the booking has been completed or the enquiry has been satisfied. Once this time period has expired, we will delete your data.

Marketing

We will not send you any marketing material nor will we share your details with any other company. 

What are your data protection rights?

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request any copies of your personal data.

The right to rectification You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete information you believe is incomplete.

The right to erasure – You have the right to request that we erase your personal data, under certain conditions.

The right to restrict processing You have the right to request that Our Company restrict the processing of your personal data, under certain conditions.

The right to object to processing You have the right to object to our processing of your personal data, under certain conditions.

The right to data portability You have the right to request that we transfer the data that we have collected to another organisation, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: mail@nulllincolnjazzcafe.co.uk.

What are cookies?

Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. When you visit our websites, we may collect information from you automatically through cookies or similar technology.

For further information, visit allaboutcookies.org.

How do we use cookies?

We use cookies in a range of ways to improve your experience on our website, including:

  • Keeping you signed in
  • Understanding how you use our website

How to manage cookies

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

Privacy policies of other websites

Our website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy

We keep our privacy policy under regular review and place any updates on this web page. This privacy policy was last updated on 27 June 2020.

How to contact us

If you have any questions about our privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email us at: mail@nulllincolnjazzcafe.co.uk 

Call us: 01522 525 526 (during opening hours only)

Or write to us at: Lincoln Jazz Cafe, 6 Water Lane, Lincoln, LN1 1TY

How to contact the appropriate authority:

Should you wish to report a complaint or if you feel that we have not addressed your concern in a satisfactory manner, you may contact the Information Commissioners Office at: www.ico.org.uk or call their helpline on 030 123 1113.